How do I verify my identity?

It’s an easy, one-off process! 

Verifying your identity is vital in the authentication process, as the information you provide helps us protect your money and your account. So, getting the ID verification right is essential. Here are all the requirements and tips you need to get your ID verification done in no time.

Is your account verification taking longer than 2 business days? Please read this article on how to proceed.

1. Log into your account.
2. On your Dashboard, click on the Verification tab on the left menu panel.
3. Click on ID verification and complete the process.

To verify your identity, you need to provide a good color copy of your identity document.

Your identity document can be any one of these 3 documents:

• Your passport
• Both sides of your ID card
• Both sides of your driver’s license

Once you have chosen which document you’ll use, you can upload a photo or scanned copy, or take a picture of it using a smartphone.

Please ensure that:

• The document is valid and has not expired
• It is good quality, color image
• The image isn’t blurry
• No edges are cut off or covered
• All the information is clear and easy to read
• No watermarks or other changes are allowed
• The ID is not cracked, broken, or damaged in any way

If you are taking a photo of your ID, please make sure it’s of good quality and in color. Take the photo in natural light without using the flash. Please upload the file in either jpg, pdf, or png format.

Remember, you also have to complete the KYC form and verify your personal bank account by making a bank transfer before you’ll be able to invest or make withdrawals.