How can I close my account?

We regret to hear that you think about closing your account and would appreciate your feedback on what makes you do this. If you have any outstanding questions or concerns, please don’t hesitate reach out—our team is happy to assist you in any way. You can email us at (we reply during business hours, Mo-Fr: 9–17 EET).

If you have decided to close your account, please make sure that you have no duties and obligations towards other users or Bondora. You can close your account from your account Settings > Close account. 



I can't find the close account button, I can only see the change password one.

Please be advised that in order to be able to make changes to your account, including closing it, you would need to have fully finalized your sign up flow.


If required, please change your password and finalize the flow (you can click "Skip for now" as above).

You can then close your account from your account Settings > Close account




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